Privacy Policy

Last updated: June 2026

Precision Language Services ("we", "us") is committed to protecting the confidentiality of client documents and personal data. This policy explains how we collect, use, and safeguard information when you use our website and translation services.

Information we collect

We may collect your name, email address, billing confirmation, project instructions, and files you submit for translation. Technical data such as IP address and browser type may be logged for security and service improvement.

How we use information

Data is used solely to deliver translation services, communicate about your project, maintain records required for quality assurance, and comply with legal obligations. We do not sell personal data or use client content to train public machine learning models.

Document confidentiality

Source files are accessible only to assigned linguists and reviewers under confidentiality obligations. Unless you request otherwise, active project files are deleted from production systems within 90 days of delivery.

Third-party processors

Payment processing and secure file hosting may involve trusted subprocessors bound by data processing terms. They process data only on our instructions.

Refunds

Clean refund 100% upon request: If you request a refund, we return the full purchase amount without unnecessary conditions, subject only to work already delivered and accepted at your instruction.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Submit requests referencing your order number; we respond within a reasonable period.

Changes

We may update this policy from time to time. The current version is always published on this page.